
Top-20 bank lost ground in AI recommendations — and reclaimed it in 67 days
A niche Russian SMB bank wasn't appearing in answers from ChatGPT, DeepSeek and Perplexity. A competitor held first place in 3 of 4 AI systems. In 67 days, the bank pushed it out across key scenarios.
The bank's marketing team found the problem by simply asking ChatGPT, DeepSeek and Perplexity "which bank is best for opening an LLC current account" — and not finding their bank in the answer. A competitor stood first in three of four tested AI chats.
The bank was spending tens of millions on SEO, paid search and PR. But none of these tools influenced what ChatGPT or Yandex AI says.
«We were spending budget on what buyers no longer use as their only search channel. GolOps showed us where decisions are actually being made today.»





