GolOps
Decision journey study

How Russian ERP platforms appear in the algorithmic choice of CIOs in Russia

CIO of an industrial holding · moving to a domestic perimeter

68/ 100

68 out of 100 — this is how much the object influences the choice in this scenario0 — the buyer never sees you, 100 — you are recommended first

Study index · object's CCI on this marketChoice Control Index of the object on this market, 0–100: how far it gets through the stages of choice and how often it wins. Measured on this market with this buyer type — on another market the same object scores differently.
-3 vs Q4 2025Russia · Q1 2026 · AI systems: 7
Photo: Techwords · CC BY-SA 4.0

The choice happens right here.

On a specific scenario and in the relevant languages we show where the company holds a strong position and where it starts to lose it.

Pick a company and find out why it loses the position, who takes its place, what the economic effect is and what can be changed.

AI systems: 7
AI systemThe measurement runs in every AI system at once. The combined result is shown by default. Each system shapes the choice differently: it uses its own sources, models and market context. So a company’s position can differ at different stages of the choice journey — from discovery to recommendation. Pick a system to see where exactly the company wins or loses its position.
Target marketderived estimateConfidence: medium
$1.1–1.4bn / year · 2025 · Russia
Basis
annual corporate spend

The category has no standalone public report: the value is derived from the parent market by segment share, so it is directional rather than exact.

Choice scenarios

The scenario is the economic task being measured. It sits below the market: each market has its own scenarios. Switching it recomputes the stages of choice, the point of maximum loss, the journey comparison, and the forecast under “Points of intervention”. The key finding, the loss factors, and the competitors belong to the measurement as a whole.

Language is a run condition, not a separate scenario: the same economic task is asked in the local language and in English. The gap between them is visible in the raw observations at the bottom of the page.

Compare the scenarios across journeys →
Choice journey

Passing the stages of choice

Share of AI-system answers where the object passes each stage of choice and stays in the buyer's consideration field. The early stages make up the Participation Index, the shortlist and recommendation — the Win Index.

Measured

Measurement conditions: S1 «A holding's move to a domestic ERP» · journey «Problem-first» · Russia · languages RU, EN · AI systems: 7 · Q1 2026

01DiscoveryDoes the object appear in the answer space at all?
1CRU
92%
SAP
34%
Oracle
29%
Microsoft Dynamics 365
25%
02ConsiderationDoes the AI present it as a real alternative worth considering?
1CRU
87%
SAP
24%
Oracle
20%
Microsoft Dynamics 365
17%
03EvaluationDoes it enter a substantive comparison against the choice criteria?
1CRU
80%
SAP
15%
Oracle
12%
Microsoft Dynamics 365
10%
04ShortlistDoes it enter the final set of candidates?
1CRU
71%
SAP
7%
Oracle
5%
Microsoft Dynamics 365
4%
05RecommendationDoes the AI recommend it outright as a preferred option?
1CRU
59%
SAP
3%
Oracle
2%
Microsoft Dynamics 365
1%
Where the choice is lost1C
−5
−7
−9
−12largest loss

Height of a column is the share of answers where the object passes the stage. The narrowing between columns is the loss.

Participation index86first three stages
Win index65shortlist and recommendation

A stage is analytical markup of a step, not a required order of conversation: a journey may start with a recommendation and come back to comparison.

Key finding

At home 1C is named first and reaches the recommendation: departed vendors are mentioned as unavailable, while the open questions concern the scale of holding-level deployments.

Point of maximum loss

The largest loss occurs between the stages «Shortlist» and «Recommendation» −12 pp for 1C on the selected journey.

Why the position is lost

Choice factors that keep the object out of the final recommendation.

Questions about performance at holding-scale load
52%
Few public deployments with a disclosed architecture
44%
The time and cost of migrating off the Western platform are unclear
37%
A limited choice of independent integrators for large projects
29%
Functional gaps in certain industry modules
21%

Position depends on the journey and on the scenario

Probability of a final recommendation for 1C for each decision journey, in both scenarios.

S1S2

The scenarios are different economic tasks. Their levels may be set side by side but not subtracted: the gap between scenarios is not a deficit to be closed.

Who takes the place

In AI recommendations (60–100)
Medium (30–59)
Low (10–29)
Critical (0–9)
Germany#2 · −60 pts
Support has stopped, migration off the platform is under way.
SAP
5
USA#3 · −61 pts
Not available for new deployments.
Oracle
4

Tile area and colour show the win index on this market — shortlist and recommendation. The participation index is in the table view.

For companies · from findings to action

What implementation givessample analysis

Each hypothesis is a verifiable action with a forecast of the index gain. Approve the ones you take on — implementation starts from your confirmation.

  1. 01loss factor · 52% of answers

    Publishing holding-scale load tests will settle the main question of the evaluation stage.

    Questions about performance at holding-scale load

    Forecast+5pts to the indexEconomic potential≈ $5 mn / year
  2. 02loss factor · 44% of answers

    Architecture case studies of large deployments will redefine the product category in AI answers.

    Few public deployments with a disclosed architecture

    Forecast+4pts to the indexEconomic potential≈ $4 mn / year
  3. 03loss factor · 37% of answers

    An open map of integrators for large projects will add a trust signal ahead of the shortlist.

    The time and cost of migrating off the Western platform are unclear

    Forecast+3pts to the indexEconomic potential≈ $3 mn / year
How the forecast is calculatedforecast · model

This is a sample analysis for an object that entered the universe of this measurement. The universe is assembled anew at every scan of the category: its composition and the positions within it may change. Forecast, not a measurement. The upper bound is the loss at the narrowest transition, distributed across the weights of the loss factors; stage-passing points are carried into index points one to one, and the conversion coefficient is not yet established by the methodology. The money figure uses a working calibration: CCI is measured inside the category universe rather than against the whole market, so 25 index points are taken as roughly 2 percentage points of market share. The actual gain is obtained empirically only — by repeating the same benchmark after the intervention.

Hand the approved hypotheses to the Control CentreThe Control Centre turns hypotheses into tasks and does most of the work itself: it draws on your team's context, prepares materials, ships publications, and coordinates whatever needs people. Control and the key decisions stay with you.
Full plan potential+12pts to the index6880index 68 → 80≈ $12 mn / yearforecast · model
For researchers · verification and authorship
Verifiability · for researchers

Check the conclusions against the raw observations

Study the data, reproduce the conclusions or find what we missed.

How the measurement works
170
observations
7
AI systems
2
languages · RU, EN
Q1 2026
measurement
Sample data rows
IDQueryModelLangAnswer (fragment)
012Какую ERP выбрать промышленному холдингу в России после ухода SAP?ChatGPTRU…в первую очередь называют 1С:ERP и Галактику как решения внутри российского контура. SAP и Oracle упоминаются как недоступные для новых внедрений…
038Which ERP platforms are available for a large industrial holding in Russia?GeminiEN…1C:ERP is named first as the practical choice; SAP and Oracle are described as unavailable for new deployments in this market…
001Кто основные поставщики ERP в России?PerplexityRU…первыми называют SAP и Oracle; 1C известен как крупный производитель, но в списках квалификации появляется редко…
002Who are the leading ERP suppliers for Russia?GeminiEN…SAP and Oracle are named first; 1C is known as a large producer but rarely appears in the qualification lists…
003Какие компании поставляют ERP в России?ClaudeRU…короткий список строится вокруг SAP и Oracle. 1C упоминается только когда спрашивают об альтернативах…
A place for you
Open study · GolOps Research

ERP × Russia

Take this study under your name. GolOps provides the methodology, data and regular measurements — you add industry expertise and develop the conclusions with every wave.

Authorship stays with you. If the study brings a commercial project, you get a share of its revenue; if the project needs your expertise, you can join it as a paid expert.

$1.1–1.4 bnmarket volume per year
2choice scenarios
7AI systems measured
5objects compared
Authorship · share in commercial projects · Terms of participation are fixed before the study starts

Photo: Carl Lender (CC BY 2.0), Retired electrician (CC0)