GolOps
Decision journey study

How Russian ERP platforms appear in the algorithmic choice of CIOs in Russia

CIO of an industrial holding · moving to a domestic perimeter

68/ 100

68 out of 100 — this is how much the object influences the choice in this scenario0 — the buyer never sees you, 100 — you are recommended first

Study index · object's CCI on this marketChoice Control Index of the object on this market, 0–100: how far it gets through the stages of choice and how often it wins. Measured on this market with this buyer type — on another market the same object scores differently.
-3 vs Q4 2025Russia · Q1 2026 · AI systems: 7
Target market · Russia
$1.1–1.4bn / year

2025

Confidence: mediumderived estimate
Basis
annual corporate spend

The category has no standalone public report: the value is derived from the parent market by segment share, so it is directional rather than exact.

What to change to be chosen

We found three possible directions for growth. We estimated how each of them could affect the buyer's choice and potential revenue.

Together ≈ $0.9 mn a year

  • Logo of 1C1CRussia
    H17 mo

    Settle the question of deployment scale.

    Shortlist7176AI answers out of 100 that name 1C
    ≈1 every 2 yearsnew ERP implementation contracts≈ +$0.4 mn of revenue a yearScenario estimate
  • Logo of 1C1CRussia
    H27 mo

    Hold a place in the enterprise platform category.

    Shortlist7175AI answers out of 100 that name 1C
    ≈1 every 3 yearsnew ERP implementation contracts≈ +$0.3 mn of revenue a yearScenario estimate
  • Logo of 1C1CRussia
    H37 mo

    Enter the shortlist for large projects.

    Shortlist7174AI answers out of 100 that name 1C
    ≈1 every 4 yearsnew ERP implementation contracts≈ +$0.2 mn of revenue a yearScenario estimate
  • Galaktika
    Not assessed

    The market is measured, but there is no report or growth hypotheses for Galaktika. We build them to order.

What task is the buyer solving?

Pick a choice scenario — a specific task of the buyer.

See which options AI systems consider, whom they recommend and how the participants' positions change across the stages.

Language shapes the choice

We study the same task in Russian and English to see how language affects AI-system recommendations and companies’ positions.

MeasurementA measurement is one round of the study: over a few days we put the buyer’s questions to the AI systems and recorded every answer. It is repeated every quarter. The latest measurement is shown by default. Pick an earlier quarter to see how positions have changed. The number next to it is how many measurements there are.
AI systems: 7
AI systemThe measurement runs in every AI system at once. The combined result is shown by default. Each system shapes the choice differently: it uses its own sources, models and market context. So a company’s position can differ at different stages of the choice journey — from discovery to recommendation. Pick a system to see where exactly the company wins or loses its position.
Choice journeyThe choice journey is how the buyer starts the conversation with AI. One describes their problem, another asks straight about the product category, a third asks about specific suppliers, a fourth starts with constraints — budget, timing, requirements — and a fifth asks for a ready recommendation. The start of the conversation shapes whom AI suggests. Pick a journey to see where the company is stronger.
LanguageEach scenario is put to the AI systems in the local language and in English. The combined result is shown by default. In different languages AI relies on different sources, so a company’s position can differ. Pick a language to see where the company is stronger.

Why does 1C appear in 92% of answers but get only 59% of recommendations?

We traced how 1C passes the five stages of choice in AI-system answers. See where its position weakens most and how competitors perform.

Measured

Measurement conditions: S1 «A holding's move to a domestic ERP» · journey «Problem-first» · Russia · languages RU, EN · AI systems: 7 · Q1 2026

01DiscoveryDoes the object appear in the answer space at all?
1CRU
92%
SAP
34%
Oracle
29%
Microsoft Dynamics 365
25%
02ConsiderationDoes the AI present it as a real alternative worth considering?
1CRU
87%
SAP
24%
Oracle
20%
Microsoft Dynamics 365
17%
03EvaluationDoes it enter a substantive comparison against the choice criteria?
1CRU
80%
SAP
15%
Oracle
12%
Microsoft Dynamics 365
10%
04ShortlistDoes it enter the final set of candidates?
1CRU
71%
SAP
7%
Oracle
5%
Microsoft Dynamics 365
4%
05RecommendationDoes the AI recommend it outright as a preferred option?
1CRU
59%
SAP
3%
Oracle
2%
Microsoft Dynamics 365
1%
Where the choice is lost1C
−5
−7
−9
−12largest loss

Height of a column is the share of answers where the object passes the stage. The narrowing between columns is the loss.

Participation index86first three stages
Win index65shortlist and recommendation

A stage is analytical markup of a step, not a required order of conversation: a journey may start with a recommendation and come back to comparison.

Key finding

At home 1C is named first and reaches the recommendation: departed vendors are mentioned as unavailable, while the open questions concern the scale of holding-level deployments.

Point of maximum loss

−12pp

The largest loss occurs between the stages «Shortlist» and «Recommendation»

1C · journey «Problem-first»

Why the position is lost

Choice factors that keep the object out of the final recommendation.

Questions about performance at holding-scale load
52%
Few public deployments with a disclosed architecture
44%
The time and cost of migrating off the Western platform are unclear
37%
A limited choice of independent integrators for large projects
29%
Functional gaps in certain industry modules
21%

Position depends on the journey and on the scenario

Probability of a final recommendation for 1C for each decision journey, in both scenarios.

S1S2

The scenarios are different economic tasks. Their levels may be set side by side but not subtracted: the gap between scenarios is not a deficit to be closed.

Who takes the place

In AI recommendations (60–100)
Medium (30–59)
Low (10–29)
Critical (0–9)
RussiaRU#1 · leader
1C
65

Tile area and colour show the win index on this market — shortlist and recommendation. The participation index is in the table view.

For companies · from analysis to results

What to change to be chosen more often?

Logo of 1CRecommended for 1C · Russia

We identified what keeps the company from winning against competitors and proposed concrete actions to strengthen its position in the market.

Choose the solutions you want to implement. GolOps will help organise the work and check the result.

  1. 01

    Prove your system can handle a large holding's workload

    Publish load test results at volumes comparable to a large holding's operations.

    Forecast+5pts to the indexPotential effect≈ $5 mn / year
  2. 02

    Show buyers your large deployments in detail

    Publish case studies of major deployments with architecture details, so buyers see a system built for holdings.

    Forecast+4pts to the indexPotential effect≈ $4 mn / year
  3. 03

    Name the partners who can deliver large projects

    Publish an open list of integrators ready to run large projects, with their track record.

    Forecast+3pts to the indexPotential effect≈ $3 mn / year
Your planHand the approved hypotheses to the Control CentreThe Control Centre turns decisions into tasks and does most of the work itself: it draws on your team's context, prepares materials, ships publications, and coordinates whatever needs people. Control and the key decisions stay with you.
Full plan potentialnothing selected yet — all solutions shown+12pts to the index6880index 68 → 80≈ $12 mn / yearModel estimate, not guaranteed sales
How the forecast is calculatedforecast · model
  • 01 addresses the loss factor “Questions about performance at holding-scale load” · 52% of answers
  • 02 addresses the loss factor “Few public deployments with a disclosed architecture” · 44% of answers
  • 03 addresses the loss factor “A limited choice of independent integrators for large projects” · 29% of answers

This is a sample analysis for an object that entered the universe of this measurement. The universe is assembled anew at every scan of the category: its composition and the positions within it may change. Forecast, not a measurement. The upper bound is the loss at the narrowest transition, distributed across the weights of the loss factors; stage-passing points are carried into index points one to one, and the conversion coefficient is not yet established by the methodology. The money figure uses a working calibration: CCI is measured inside the category universe rather than against the whole market, so 25 index points are taken as roughly 2 percentage points of market share. The actual gain is obtained empirically only — by repeating the same benchmark after the intervention.

For researchers · verification and authorship
Verifiability · for researchers

Check the conclusions against the raw observations

Study the data, reproduce the conclusions or find what we missed.

How the measurement works
170
observations
7
AI systems
2
languages · RU, EN
Q1 2026
measurement
Sample data rows
IDQueryModelLangAnswer (fragment)
012Какую ERP выбрать промышленному холдингу в России после ухода SAP?ChatGPTRU…в первую очередь называют 1С:ERP и Галактику как решения внутри российского контура. SAP и Oracle упоминаются как недоступные для новых внедрений…
038Which ERP platforms are available for a large industrial holding in Russia?GeminiEN…1C:ERP is named first as the practical choice; SAP and Oracle are described as unavailable for new deployments in this market…
001Кто основные поставщики ERP в России?PerplexityRU…первыми называют SAP и Oracle; 1C известен как крупный производитель, но в списках квалификации появляется редко…
002Who are the leading ERP suppliers for Russia?GeminiEN…SAP and Oracle are named first; 1C is known as a large producer but rarely appears in the qualification lists…
003Какие компании поставляют ERP в России?ClaudeRU…короткий список строится вокруг SAP и Oracle. 1C упоминается только когда спрашивают об альтернативах…
A place for you
Open study · GolOps Research

ERP × Russia

Take this study under your name. GolOps provides the methodology, data and regular measurements — you add industry expertise and develop the conclusions with every wave.

Authorship stays with you. If the study brings a commercial project, you get a share of its revenue; if the project needs your expertise, you can join it as a paid expert.

$1.1–1.4 bnmarket volume per year
2choice scenarios
7AI systems measured
5objects compared
Authorship · share in commercial projects · Terms of participation are fixed before the study starts

Photos: authors and licences