GolOps
Back: 1C
Export categoryIT and software · The digital layer of the economy
Target marketsKazakhstan

1C

Kazakhstan · CIO of an industrial holding · replacing a departed vendor

By our model, competitors take 92% of the primary choice in the category.

Measurement: Q1 2026Manageable gap
0Choice Control IndexChoice Control Index, 0–100: how far the company gets through the AI systems' choice stages and how often it wins. Measured across the category universe, one methodology, one wave — the position only means something relative to that universe.
67Participation index
15Win index
21%Shortlist rate
8%Winning scenarios
—Reachable marketThe market volume reachable by the company, not the capacity of the whole category. Our model's estimate — a range, not an exact figure.
—Price of one CCI pointA model conversion of index points into money: 25 CCI points are taken as roughly 2 percentage points of market share. A working calibration — not confirmed by the methodology, checked by re-measuring after the intervention.

What to change to be chosen

We found three possible directions for growth. We estimated how each of them could affect the buyer's choice and potential revenue.

  • Logo of 1C1CKazakhstan
    H19 mo

    Move from accounting systems to the holding ERP class.

    Shortlist2133AI answers out of 100 that name 1C
    +1 a yearenquiries from holding CIOsScenario estimate
  • Logo of 1C1CKazakhstan
    H28 mo

    Pass evaluation with Kazakh CIOs.

    Shortlist2130AI answers out of 100 that name 1C
    +1 a yearenquiries from holding CIOsScenario estimate
  • Logo of 1C1CKazakhstan
    H37 mo

    Enter the shortlist through regional partners.

    Shortlist2126AI answers out of 100 that name 1C
    ≈1 every 2 yearsenquiries from holding CIOsScenario estimate
Full market study

Category universe

IT and software · Wave Q1 2026

Who takes part in the primary choice

The index measures the category's players by one methodology in a single wave. A single object's position only means something relative to this universe.

RankCompanyCCI
01
SAP
50
02
Oracle
37
03
Microsoft Dynamics 365
30
04
1CRU
10

The release universe — the category's players measured in this wave by one methodology.

Companies in the universe4IT and software
Category median33.5CCI / 100
Category leader50SAP
Rank of 1C4 / 4gap, pts 40

The company sits below the universe median (33.5). The gap is structural: the mechanics of getting into the primary choice are not worked out across the whole group of Russian objects in the category.

1C
1C
10/100
Choice Control Index

CCI and competitors

Company CCI
Top-3 average CCI
Reachable market
CCI (0–100)Capacity of the «ERP» category, mn USD
Competitors shape the choice before the first contact.
A point-in-time measurement of presence in the AI choice, 7 systems, Q1 2026. Demo data.

25 CCI points ≈ 2 percentage points of market share — a working calibration.

More about the CCI methodology — more

Key data
MarketKazakhstan
BuyerCIO of an industrial holding
AI systems in the measurement7
Competitors in the universe4
Choice scenarios2
Reaches the AI recommendation8%
Universe median33.5
Competitors' share of the primary choice92%
Measurement periodQ1 2026

A point-in-time measurement: a slice on a date, without smoothing or trends.

Presence map

Choice Control Index CIO of an industrial holding

A model projection by buyer type on the Kazakhstan market: a cell estimates the share of scenarios in which the AI assistant puts the company on the primary shortlist. The study's buyer is measured; other types are derived from it.

🏳️KazakhstanAverage CCI
CIO of an industrial holding13
CIO of a state corporation11
Distributor17
Procurement buyer13
Public procurement11
Average CCI1313
CCI 0100 — Cell CCI

Empty cells are markets where the measurement has not been collected yet.

The largest gap is on the priority export markets with the highest capacity: the larger the demand, the denser it is taken by competitors.

17CCI
Distributor · Kazakhstan

Buyer type «Distributor» in the Kazakhstan market: CCI 17. The primary choice is formed mostly between competitors.

Choice scenarios in the cell

Replacing a foreign ERP after the vendor left
7 AI systems · KK, EN
Choosing an ERP for a new production asset
7 AI systems · KK, EN

The key scenarios are shown; the full list is in the analysis.

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Interpretation

What this means

The company enters the primary AI choice with an index of 10 out of 100. This is not an assessment of the product — it is an assessment of how machine-readably the company is present in the sources AI systems rely on.

This is manageable. The cells with the highest index show that, given a structured argument, the systems readily put the company into the shortlist. The task is to extend that to the remaining cells.

Index sensitivity

Wave Q1 2026

What a higher position can change

Change the target CCI and source coverage to see the model's sensitivity. The calculation shows a possible change of position inside the model and is not a revenue forecast.

Move the target index level — the model recalculates what share of the category is redistributed.

Target CCI level41/100
CCI 41 · current measurement 10 · category median 34
Coverage of choice sources35%
share of the shortlist-forming sources where the company is present
Measured
Current CCI10Wave Q1 2026
Target CCI41+31 over the measurement
Model
Model shortlist presence74.8%now 21.0%
Model change of category share+0.63 ppcategory share

Model assumptions

Reachable market — $0 mn
1 CCI pt ≈ $0 mn of category capacity (not the company's revenue)
Industry coefficients, not calibrated to the company's data
Returns diminish: the last index points cost more
The model does not account for the regulatory constraints of individual markets

Analytical summary

Key findings of the study

A participation gap, not a quality one
The company shows up in the discussion but rarely reaches the recommendation: participation index 67 against win index 15. A product is not knocked out of the shortlist — it never gets in.
Below the universe median
CCI 10 against the category median 33.5. The leader is SAP with 50; the gap is 40 points.
Where the choice is lost
The main loss factor is “Perceived as an accounting system rather than a holding ERP”, named in 64% of answers.
The economic weight of the gap
The position in the AI choice decides how much of the demand reaches consideration.
The index is built out of sources
The leaders' advantage is the density of structured sources, not the price of the product. That is exactly what makes the index manageable.

Measurement

Measured: the Choice Control Index, the participation and win indices, the composition of shortlists in the choice scenarios.

Projection

Projected: the distribution across buyer types, the reachable market and the sensitivity of category share to the index. These are model estimates, not a measurement.

Wave Q1 2026 · CCI methodology v1.0 · measurement systems: ChatGPT · Perplexity · Google AI · Gemini · Claude · Yandex

Citation

CCI methodology v1.0

How to cite the index

The release data is open for citation in media, analytical materials and academic work with a reference to the source.

Permanent link

GolOps. Choice Control Index: 1C. Wave Q1 2026, CCI methodology v1.0. GolOps Research, 2026.

For media

The release charts are available for publication. A comment from the research group is provided on request.

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Data correction

Companies mentioned in the release can submit corrections. Justified discrepancies are taken into the next wave.

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Manageability

This can bechanged.

The index can be changed: it is built out of sources, and sources are manageable.

Start with a diagnostic — an analysis of 5 cells and a plan for the priority markets.

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Profile and inclusion criterion

1C

1C reliably enters consideration as a familiar accounting system, but at the evaluation stage the AI systems frame it as an accounting product rather than a holding-grade ERP.

Choice question: Choosing an ERP for a Kazakh industrial holding to replace a departed Western vendor

Universe of the “ERP × Kazakhstan” study: 4 objects in the choice funnel, one methodology, one wave.

This is a managerial gap, not a reputational one: the sources AI systems rely on do not carry structured data about the company in the form they quote for its competitors.

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Data verification

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